Why?"
is the question that should be always in the mind of the curious inspector…
The inspector, whether from the Inspection
agency or Insurance Company or the Operator, owner /user must always ask this
question whenever he
discovers any discrepancy during inspections?
The inspector's job is not
finished when the corrective action is recommended to correct an obvious
problem discovered during an inspection; there is more. The inspector must ask,
"Why did this happen?"
Go through the
following situation as an example.
An inspector discovers crack in
the fireside of a mud-leg in a firebox-type steam boiler and recommends repair
by welding.
In this case, if the question,
"Why did the plate crack?" is not asked, then only the symptom will be corrected and the root cause of the problem will remains untouched.
If the question is asked, further
investigation may reveal that the mud-legs are packed with scale, Of course it
would be required that the boiler be cleaned of scale before the weld repairs
are made.
If a second question, "Why
is there scale?" is not asked, then another symptom would be corrected
without rectifying
the root of the problem.
When the cause of the scaling is
investigated, it would most likely be discovered that the boiler is using
excessive make-up water. Again, why? After pressing further, the investigation
reveals that the condensate return pipe is leaking. It would be recommended
that the leaking pipe to be replaced.
The investigation continues, only
to uncover that the pipe leaked because of internal corrosion. It is now
recommended that water
specialist advice to be sought. The specialist determines the boiler
water requires treatment not only for preventing scale in the boiler, but also
treatment of the condensate and pre-boilers systems to inhibit corrosion.
The inspector recommends that the
boiler water treatment program be closely monitored and adjusted as necessary.
If the inspector had stopped thinking,
"Why?" at any point during the investigation then only the symptoms
would have been corrected but the problems would be recurring.
Inspections routinely evolve into
investigations with symptoms of a problem providing the clues to the inspector.
Only by asking, "Why?" at each steps of the investigation will the
inspector identifies the root causes of the problem and be able to recommend
the proper and complete corrective action.
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